Omfax provide best in class repairs diagnostic and video collaboration software to help organisations improve their contact centre and customer portal services. Our acclaimed Keyfax response management software is used by over 45 housing organisations across the UK and Ireland for handling tenancy management enquiries and repair requests. • Keyfax for Staff - Enabling advisors to manage inbound enquiries and repair requests more efficiently. • Keyfax Self-Service - Giving residents a simple online 24/7 interface, via any internet enabled device. • Online Repairs Training - Built in (or stand-alone) video, photo and audio capture direct from the tenant's mobile.